Frequently Asked Questions

  1. What kind of service is is a custom writing service, i.e. a company that completes various writing assignments on customers’ orders in order for them to achieve higher marks and save time.

  1. What kind of writers work here?

There are writing specialists of different backgrounds – former teachers and professors, writers and journalists, poets and writing consultants. We believe that diversity is the main condition for the provision of versatile services. As our range of papers is huge, so it our range of writers.

  1. What kind of help is provided?

Generally, we provide writing help, i.e. we write entire papers in line with customers’ requirements. However, it is also possible to order individual services such as editing, proofreading, paraphrasing, etc. Customers also have the ability to order parts of papers. +

  1. What papers exactly are available?

We write essays, books reports, reviews, lab reports, articles, presentations, projects, problems, speeches, dissertations, research papers, term papers, etc. To see the full list, please consult the ordering form.

  1. How to place an order?

When a customer decides to order writing assistance, he or she has to proceed to the Order Now page and fill out a form. The form has a few required fields that must be completed to give writers full information about the paper ordered. After the order is submitted, a customer is asked to make the corresponding payment. Note that order processing will not start until you deposit funds.

  1. How is the writer assigned to my order?

We select writers based on a few criteria, which include qualification level, experience, availability, rating and specialization. If put simply, a writer specializing in high-school Math problems will not be assigned to a university dissertation order and vice versa.

  1. Can I ask for a specific writer?

You can and you definitely should! Specify your preferred writer’s ID in the ordering form and, upon the condition of his or her availability, we will make the corresponding assignment.

  1. Can I contact my writer in the process?

All customers are encouraged to communicate with their writers thus making a significant contribution to the success of their papers. Log in to your personal area after payment. Once in your personal area, you will be able to contact your writer and evaluate the work done.

  1. Are there any discounts?

We utilize plenty of various discounts – seasonal, accumulate, first-order, etc. To use them, please enter a discount code while ordering, and the amount of your order will be reduced by the corresponding sum of the discount.

  1. What if I don’t like the paper I received?

In such rare case, we encourage you to request a free revision. This option is designed for those customers that want to change something in their papers after they have been completed. Note that revisions concern relatively minor fixes and are not applied for complete paper rearrangement.

  1. What if I bring friends?

Customers bringing their friends to use our service benefit from extra credits accrued to their accounts, which can be later used to get discounts.

  1. Is it safe?

Using our service is completely safe in terms of the security of your personal data and credit card information. We apply the highest security standards and never disclose the information of our customers.

  1. What is your policy towards plagiarism?

We maintain a zero-tolerance-to-plagiarism policy and check all papers with cutting-edge plagiarism-detecting programs. All our papers are original.

Have more questions? Do not hesitate to call us! Our support department is always ready to provide information.